Venue Policies

Entry Requirements

You must bring valid physical proof of age (photographic ID):

* Driving License

* Passport

* Proof of Age Standard Scheme (PASS) card

* Must be 18 years of age or older.

* You must also bring your UCA Student Card

The last entry for every event is 90 minutes before the event finishes.

Upon entry, you will not be allowed to return if you decide to leave the venue or are ejected.

We have the right to refuse entry to any person and do not have to provide a reason.

Ticket Sales

The primary source of ticket sales will be via our online ticketing platform at: ucasu.com/activities/

Where capacity permits, tickets will be available at the door.

When the venue reaches the capacity for the event, the door policy becomes ‘one out,’ ‘one in.’

Tickets to events are non-refundable.

You must utilise the swap ticket function within Native if you cannot make an event. This does not guarantee that your ticket will be swapped.

There may be booking fees on some tickets. This will be clearly defined.

Searches

To attend an event and enter the venue, you consent to your bags and/or personal belongings being searched by security staff. If you object to a search, we will reserve the right to refuse entry to the venue.

There may be occasions if so, deemed necessary, for security staff to conduct pat-downs on all students and guests. By entering the venue, you consent to a pat-down by security staff. If you object to this, we reserve the right to refuse entry to the venue.

Exclusion from the Venue

You will be ejected and subjected to banning orders and/or disciplinary procedures for:

* Bringing alcohol or illegal drugs into the venue

* Vaping or smoking in the Venue

* Drunkenness or under the influence of drugs

* Gaining or attempting to gain entry to the venue without a ticket or wristband

* Tampering with security barriers

* Causing damage or defacement to the venue

* Tampering with fire exits unless prompted by alarm or security staff

* Being rude or abusive toward staff or other event attendees

* Behaviour including and not limited to acting in a manner deemed unsociable, undesirable, or aggressive

This is not an exhaustive list, and we reserve the right to remove attendees for behaviours not listed above.

Right to Refuse Bar Service

We have the right to refuse bar service and do not need to provide a reason for refusal.

Venue:

Official Photography: If you enter the venue, you may be photographed or recorded. If you do not wish to be photographed or recorded, please speak to the venue manager.

CCTV:

CCTV is in operation for everyone’s safety. The university controls this.

Please be mindful of residents by keeping noise levels to a minimum when leaving the venue.